Nelnet设置/常见问题解答
Students: Set up/access your Nelnet account:
- Log on to your myGeneva account
- Click on Student Financial Services
- 点击“Go to My Nelnet Account”(右上角)进入创建帐户页面. 用于设置Nelnet帐户的联系信息将自动填充在此页面上. Verify that everything is correct. 除了提供额外的电子邮件地址外，请勿在Nelnet中进行任何人口统计更改. 这些信息不会传回bwin体育的学生信息系统. If you need to change any demographic information, log into my.bwin体育.edu.
- 点击“下一步”
- In order for Nelnet to verify your identity during a phone conversation, you will need to create two security questions and answers. You will also be required to set up a “Pin Number” as well.
- 点击“提交”
- Arrive at “首页 Page” in Nelnet. You have now completed setting up a Nelnet account.
Designating an Authorized Party
请注意:家长不会收到帐单通知，除非他们的学生已经为他们建立了共享访问帐户. This is in compliance with The Family Educational Rights and Privacy Act (FERPA.)
Video: Family Educational Rights and Privacy Act
- From the Nelnet 首页 Page, click “添加“授权方”
- Enter the First Name and the Last Name of the person to be authorized
- 勾选“包括构成我的余额的详细信息”(如果未勾选此框), the authorized party will not be able to see any details that make up account balance; just the balance due)
- Create an “Authentication Question” and “Answer”. 认证问题将通过电子邮件发送给授权方，以设置他们对帐户的访问权限. (Make certain they know the answer to the authentication question.)
- 输入被授权方的电子邮件地址(确保它是最新的和正确的)
- 点击“SAVE”(将发送电子邮件给被授权方设置Nelnet访问)
- Once the authorized party has setup their account, they will have a website link that they can use to view the student’s account, make electronic payments or setup a payment plan.
Video: Setting up an Authorized Party
其他重要问题:
Video: How to Enroll in Refunds
Video: Enrolling in Mobile Alerts for Refunds
- Log into your Nelnet Account via access through MyGeneva. If you have not set up your Nelnet account and are a first time user, log into MyGeneva and click "Student Information", then "Student Financial Services" on the main navigation to set up your account.
- 点击“管理退款”
- Your profile information will be imported from your MyGeneva account. You may not edit this information.
- 您可以添加一个额外的电子邮件地址，以便在处理退款时收到通知. 单击Next.
- Click on Bank Account (Direct Deposit). This is the only option available.
- This will open the Bank Account (Direct Deposit) Window. Enter the following information:
- 账户持有人姓名
- 银行名称
- 检查帐户类型
- Routing Number **(Must be Routing Number from Check and NOT Deposit Slip!)
- 帐号
- 点击保存
您现在已经注册，可以通过直接存入您的帐户的方式收到bwin体育bwin体育的退款.
如果在任何时候您的帐户信息发生变化，您有责任确保修改您的帐户信息. 未能及时更新您的帐户信息将导致您的退款被延迟和/或以纸质支票处理.
Video: How to Edit Your Refund Profile
建立付款计划
Video: Setting up a Payment Plan
- Log into the Nelnet account either as a student or authorized party
- From the 首页 Page, click “Set up a Payment Plan”
- Arrive at the “Welcome Page” of the payment plan set-up; Click “Begin”
- Arrive at the Contact Information Page
用于设置Nelnet帐户的信息将自动填充在此页面上. Verify that everything is correct. 不要在Nelnet上做任何人口统计变化，因为这些信息不会传回bwin体育的学生信息系统.
- 要接收付款提醒邮件，请勾选“请向我发送付款提醒邮件”。
- Check “Use Email for correspondence” to receive payment confirmations and correspondence; click “NEXT”
- Setup your 2 security questions.
- Click on the radio button next to the payment plan in which you would like to enroll; click “NEXT” Please note: Payment plans can only be set up for the full remaining balance due. You do not have the option to choose a lesser amount for your plan.
- 您可以选择从您的银行账户中扣除付款的工作日.
- A message screen will notify you that there is a “Nonrefundable Enrollment Fee” to participate; click “OK”. 每学期30美元的费用将在您设置付款计划时通过ACH从您的信用卡或银行账户中扣除.
- Click on the drop-down button and pick your payment set-up type
付款计划付款将自动从您指定的帐户中扣除. The only forms of payment accepted are ACH transfer or credit card. 不接受任何支票.
- On this screen, add your account information; Click “SAVE”
- This Web page displays the account you just set up and the amount due that day, which is the enrollment fee of $30; Click “NEXT”
- This Web page displays your payment schedule and dates when payments will be deducted from your designated account; click “NEXT”
- Arrive at the “Review and Authorize” Web page. Review your payment plan and ensure that all of the information is correct
- Read the “Terms and Conditions”; Check “I have read the Terms and Conditions of this payment plan”
- 点击“授权”
Payment options for Fall 2024:
| 付款计划选项 | 招收之间 |
| 5月 | 6/27/2024 – 7/18/2024 |
| 4月 | 6/27/2024 – 8/9/2024 (10% down payment required at time of enrollment) |
| 3个月 | 6/27/2024 – 7/18/2024 |
Please remember to re-enroll for the Spring semester.
Payment options for Spring 2025:
| 付款计划选项 | 招收之间 |
| 5月 | 12/3/2024 – 12/18/2024 |
| 4月 | 12/3/2024 – 1/9/2024 (10% down payment required at time of enrollment) |
| 3个月 | 12/3/2024 – 12/18/2024 |
所有的经济援助必须在签署计划之前完成，以确保准确的到期余额. You will be required to sign up for the full balance due on your account.
What are Student Choice Refunds?
Two Factor Authentication in Student Choice Refunds
美国国家自动清算所协会(NACHA)要求从2020年开始，允许ACH退款的机构提供双因素认证.
为了ACH退款方法的目的，当学生需要更改他们的银行信息时，bwin体育bwin体育要求进行第二次认证. With two factor authentication enabled, 用户将收到一封电子邮件到他们的bwin体育电子邮件地址，在被允许编辑ACH银行信息之前，他们必须输入一个代码.
Authorized parties will be required to set up Two Factor Authentication as well.
双因素身份验证是一个简单的步骤，它增加了一层额外的安全性，并有助于保护学生的数据.
With two factor authentication enabled, when a user selects 编辑退款方式, they will be taken to the authentication page to enter the code.
不正确和过期的代码
By default, a code can be entered incorrectly three times. 第三次尝试后，代码无效，必须通过电子邮件向用户发送新代码. If a user enters an incorrect code, the following message will appear.
